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As the implementation partner
of COPCSM Inc. in India, QAI provides Training
and Certification for the COPC-2000 Registered Coordinator®.
The Registered Coordinator
Certification is an essential part of the COPCSM
certification process for any entity. Each location seeking
certification needs at least one COPCSM Certified
Registered Coordinator. To become registered, a professional
must:
- Attend the 5-day COPC-2000
® Registered Coordinator Training.
The COPC-2000 ® Registered Coordinator Training workshop
is designed to teach the skills necessary to effectively
implement the COPC-2000® Standard in your organization,
maximize operational performance, improve vendor selection
and management capabilities, and achieve higher levels of
client and end user satisfaction.
The training program provides the necessary tools to enable
participants to demonstrate competency with the content
of the COPC-2000® Standard, be more knowledgeable of
approaches for operating a high performance customer contact
center or fulfillment operation, and learn common operational
pitfalls to avoid.
- Obtain 90% in the final
written examination.
For
any further details on the Software Certification Program
write to us at ites@qaiasia.com
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